Challenge
The UK Home Office was undergoing a digital transformation journey in line with the Government Digital Services Framework. When the transformation began in 2013, each project was treated as an autonomous multidisciplinary delivery team.
Although there benefits of this approach in terms of removing bottlenecks, improving processes, adopting Agile ways of working, and general product mindset, it also allowed for technology isolation, duplication of effort, and a lack of shared tooling. This led to teams delivering their own sets of tools, services and infrastructure to support their SDLC.
As a result, there were inconsistencies between development teams and high resource costs. Since each team had its own sets of tools and processes, developer onboarding time and deployment time to production were high across the organisation. Duplication of infrastructure led to increased operational overheads to maintain a consistent security posture as they scaled.
The Home Office recognised the need for a central platform that could support multiple projects and standardise on a way of delivering quickly, efficiently, and at a reduced cost.
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